Privacy policy

This Privacy Policy describes how ArtcareShop LLC (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from https://artcareshop.com (the “Site”).

1. Personal Information We Collect

We collect several types of personal information to operate our store, fulfill orders, and improve your shopping experience:

A. Device Information

  • Examples: IP address, browser type, time zone, cookies, pages viewed, search terms, and site interaction.

  • Purpose: To load the Site properly and perform analytics to improve performance.

  • Source: Automatically collected through cookies, log files, tags, pixels, and other technologies.

  • Sharing: May be shared with Shopify and marketing platforms (e.g., Google, Facebook, TikTok).

B. Order Information

  • Examples: Name, billing/shipping address, email, phone number, payment details (e.g., credit card info).

  • Purpose: To process and fulfill orders, manage payments and shipping, communicate with you, screen for fraud, and send confirmations.

  • Source: Collected directly from you during checkout or customer support inquiries.

  • Sharing: Shared with Shopify and third-party services for shipping, analytics, and order management.

C. Customer Support Information

  • Examples: Name, contact info, order details.

  • Purpose: To provide support and resolve issues.

  • Source: Provided by you through support inquiries.

  • Sharing: Shared with customer service platforms, where applicable.

2. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and gather analytics. These include:

  • Cookies – small data files stored on your device.

  • Log Files – record actions and usage data.

  • Web Beacons / Tags / Pixels – monitor user behavior on the Site.

In the future, we may introduce a cookie consent banner to let you manage your preferences, especially if you're located in the EU/UK.

To learn more about cookies and how to manage them, visit: www.allaboutcookies.org

3. How We Use Your Information

We use the information we collect to:

  • Fulfill orders and provide services

  • Communicate with you (order confirmations, updates, etc.)

  • Screen for fraud and protect our business

  • Personalize your experience

  • Improve our website and marketing effectiveness

4. Sharing Your Information

We share your personal information with trusted service providers to help us operate our business:

We may also share data to comply with legal obligations (e.g., subpoenas, law enforcement requests).

5. Behavioral Advertising

We may use your information for targeted ads or marketing communications.

Examples:

To learn more or opt out broadly, visit the Digital Advertising Alliance opt-out portal.

6. Your Rights

For EU/UK Residents (GDPR):

You have the right to:

  • Access the personal data we hold about you

  • Correct or update your information

  • Request deletion of your data

  • Object to processing or request data portability

We process your data under the following lawful bases:

  • Your consent

  • Performance of a contract (e.g., order fulfillment)

  • Compliance with legal obligations

  • Our legitimate business interests (e.g., fraud prevention, analytics)

To exercise these rights, email us at: info@artcareshop.com

For California Residents (CCPA):

You have the right to:

  • Know what personal data we collect and how it's used

  • Access your data

  • Request deletion

  • Opt out of the sale or sharing of personal information (we do not sell your data)

Contact us at: info@artcareshop.com

7. Children’s Privacy

Our site is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have done so, contact us to request deletion.

8. Data Retention

We retain your personal data indefinitely unless you request deletion. You may request data removal at any time by contacting us.

9. Do Not Track

We do not alter our data practices in response to "Do Not Track" signals from browsers.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, service providers, or legal requirements. Updates will be posted on this page with the latest revision date.

11. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or your personal information, contact us at:

Email: info@artcareshop.com
Business Name: ArtcareShop LLC
Location: Nashville, Tennessee, USA